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In this section you will find answers to frequently asked questions (FAQ).
If you do not find here the answer to your questions please contact us at number +39 348 1908939.


1) WHAT IS WWW.MUSICINVENICE.COM?
2) WHAT TYPE OF TICKET CAN I BOOK?
3) WHAT ABOUT TICKETS PRICES ON WWW.MUSICINVENICE.COM?
4) HOW TO BE SURE TO HAVE BOOKED A TICKET?
5) SHOULD I BRING WITH ME THE TICKET PURCHASED?
6) HOW LONG BEFORE THE START OF THE SHOW DO I HAVE TO BE THERE?
7) HAVE I A RESERVED SEAT WITH MY TICKET?
8) FOR INFORMATIONS ON THE EVENTS , WHO CAN I CALL?
9) WICH IS THE DRESS CODE?
10) CAN I SUBSCRIBE A NEWSLETTER AND STAY UPDATED FOR THE MUSICAL EVENTS?



1) WHAT IS WWW.MUSICINVENICE.COM? www.musicinvenice.com is the portal of music in Venice, which uses a system of information and through which you can book tickets for musical activities. The system allows you both to obtain information about events and to book your ticket at the same time, using secure payment systems X-PAY and PAYPAL. (X-PAY is the secure payment system proposed by CARTASI') (PayPal is the secure payment system among the most used in the world. Before making the purchase through this service you must be credited to your credit card through PayPal simple operations).

2) WHAT TYPE OF TICKET CAN I BOOK? Consult the www.musicinvenice.com site, booking your ticket is a simple operation. This is a "virtual ticket" that you can print, or you can only save the reservation code, through which you can access directly to the chosen event without further formalities.

3) WHAT ABOUT TICKETS PRICES ON WWW.MUSICINVENICE.COM? The amount of the ticket is immediately visible along with all other chosen event data and includes the cost of the ticket, the booking fee and the cost of the credit card transaction, all inclusive of VAT 20%.

4) HOW TO BE SURE TO HAVE BOOKED A TICKET? After you bought the ticket, the system automatically sends an e-mail to the customer (or to the address he left in the order form), the receipt containing the entire transaction with all the informations: Name of Client, Name of the Group, Type of Event, day of the event, numbers of tickets purchased, the total amount of tickets, personal code of transaction occurred.

5) SHOULD I BRING WITH ME THE TICKET PURCHASED? We suggest you to go the event purchased bringing with you a printed copy (on a simple home printer) of the "Virtual Ticket". However, if this is not possible, simply memorize your personal code (transaction number) located on the page of the "Virtual Ticket".

6) HOW LONG BEFORE THE START OF THE SHOW DO I HAVE TO BE THERE? www.musicinvenice.com suggests his clients to arrive at least 30 minutes before the venue purchased to find the best seats.

7) HAVE I A RESERVED SEAT WITH MY TICKET? Many shows do not have a reserved seat. However, some musical groups propose different seats in different categories (ex: Category A = the first rows / Category B = places behind, etc.). In case of extraordinary or special events, www.musicinvenice.com provides numbered seats, such as Christmas concert, new year shows, carnival events, etc..

8) FOR INFORMATIONS ON THE EVENTS , WHO CAN I CALL? www.musicinvenice.com provides a phone number (mobile phone), open 24 hours on 24, through which you can always get information and presale tickets. (+39) 348.190.89.39 calling the phone number you can know in real time what events are in Venice, the place, prices etc.. If you want to buy one or more tickets via the operator, this becomes possible, simply notify your credit card number, expiration date and CVV (last 3 numbers on the back of the card, near the signature). Once the transaction is completed, depending on the customer's request will be sent an SMS or E MAIL, containing all the information you need to go to the show. The cost of the call depends on your telephone operator.

9) WICH IS THE DRESS CODE? In general, the groups do not request to be dressed in some particular way, however, is desirable, when possible, wearing a smart dress. It is important to specify that people will not be allowed to wear shorts, flip flops, or clothing not appropriate to the place.

10) CAN I SUBSCRIBE A NEWSLETTER AND STAY UPDATED FOR THE MUSICAL EVENTS?
With www.musicinvenice.com you can subscribe to a newsletter (optional), through which you can remain up-to-date on the musical activities in Venice. Just enter your e-mail address directly in the site in special section: NEWSLETTER. The frequency of updates depends on how many proposals are in town, but in general, will be send one a month.



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